If an incoming call is not picked up by a group member within the forwarding time, then the call is forwarded according to the distribution method selected:
In the case of simultaneous call distribution, the call is forwarded to the forwarding destination.
In case of sequential call distribution, the call is forwarded to the next group member in line. If the group member is the last one in the sequence, then the call is redirected to its forwarding destination.
Note: If all members of the group are busy or unavailable, then the call is redirected to the forwarding destination without waiting for the forwarding-time to expire.
- SNMP ID:
- 2.33.7.1.4
- Console path:
- Setup > Voice-Call-Manager > Groups > Groups
- Possible values:
0 … 255 Seconds
- Special values:
- 0
- The call is forwarded immediately to the forwarding destination (temporarily jumps a hunt group in a hierarchy).
- Default:
- 0
