Along with spontaneous call transfers as controlled by a subscriber during a call, it is often useful to set up a permanent call forwarding ("redirect calls"). For example, a call should be forwarded when a line is busy, if there is no answer within a certain period, or in case of absence (e.g. vacation).
There are two possibilities for configuring permanent call forwarding.
- Via the telephone or terminal device itself with the aid of control characters
- In the configuration of the LANCOM VoIP router by means of the management tools (LANconfig, WEBconfig or telnet)
Note: If permanent call forwarding is activated by both methods, then the behavior of the call forwarding follows the last respective action.