Firmware upload via outband with reset of the configuration

If both memory spaces of the boot configuration are occupied (i.e. with customer-specific standard settings and a rollout configuration), then the device cannot be reset to the factory settings by using the reset button. The same applies if the function of the reset button is restricted to Ignore or Boot only and the configuration password is no longer available. In this case, you can only reset to the factory settings by means of the serial interface (outband).

The serial interface is an optional way to upload firmware into the device. Entering the serial number of the device instead of the configuration password results in the device configuration being reset to its factory settings. In this way you can always regain access to the device if it becomes impossible to restore the factory settings in any other way.

Important: This procedure completely deletes the configuration and the boot configurations stored on the device! The same applies to files stored in the device, such as any available rollout certificates. For this reason you should only use this option if you have no other way of accessing the device. The configuration and boot configuration are deleted even if the firmware upload is interrupted.

The following example application describes how to use HyperTerminal to upload firmware via the serial interface while resetting the configuration.

  1. Use the serial configuration cable to connect the device to a computer.
  2. On the computer, start a serial terminal program such as Hyperterminal: Windows HyperTerminal.
  3. Set up a connection with the following settings:
    • Speed in bps: 115200
    • Data bits: 8
    • Stopbits: 1
    • Parity: None
    • Flow control: RTS/CTS or RFR/CTS
  4. In the terminal program's welcome screen, press the Return key until the request to enter the password appears.
  5. Enter the serial number that is displayed under the firmware version and press the Return key again. The system then shuts down and is ready to receive the firmware upload.




  6. In HyperTerminal, click Transfer > Send file, select the firmware file, set XModem as the protocol and start with OK.
The firmware upload is now carried out. After a successful firmware upload, the device restarts.

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