A hunt group consists of two or more users, or even other hunt groups, as potential destinations for an incoming call. Hunt groups are comparable to local users and have their own number and, as such, they can be used as a destination number in the call router.
Incoming calls can be distributed by a variety of methods, allowing different scenarios to be realized.
- Calls are signaled to all group members at the same time (simultaneous)
- Calls are signaled to one member of the group after the other, in a set order (sequential)
Along with the members of the hunt group and distribution method, also to be defined are a call-forwarding time and and call-forwarding destination, all of which control the call-distribution procedure. The forwarding time determines the time period during which the dialed user can answer a signaled call. The forwarding destination defines where the call is to be forwarded to (user, group, internal or external call number) for the case that none of the group members picks up the call within the forwarding time—if no forwarding destination is defined, then the call is rejected.
