This menu item allows you to set which content is automatically removed when a support configuration file is saved. The support file created in this way contains all information in cleartext. The file can be opened using an editor and checked for any critical entries.
The following content and settings can be hidden by selecting the individual options. In LANconfig, use the QuickFinder to access the individual identifiers:
- Hide passwords
Dialog or table Identifier SNMP-ID CLIP password 2.2.22.7 Preshared key 2.19.5.3.3 – 2.19.5.3.4 Password 2.24.2.2 Auth. server secret 2.24.3.4 Acc server secret 2.24.3.7 Password 2.25.10.7.2 Password 2.27.6 WPA passphrase 2.37.20.4 Challenge 2.39.2.5.3.4 - Hide sensitive VoIP settings
Dialog or table Identifier SNMP-ID Password 2.33.3.1.1.3 Password 2.33.3.2.2.6 Password 2.33.3.3.2.5 Password 2.33.4.1.1.6 Password 2.33.4.2.1.4 - Hide sensitive WLAN (management)/Public Spot settings
Dialog or table Identifier SNMP-ID Key 1/passphrase 2.23.20.3.6 Key 2 2.23.20.4.3 Key 3 2.23.20.4.4 Key 4 2.23.20.4.5 Password 2.24.2.2 Auth. server secret 2.24.3.4 Acc server secret 2.24.3.7 Secret 2.30.3.4 E-mail recipient 2.37.10.3 WPA passphrase 2.37.20.4 - Hide sensitive RADIUS settings
Dialog or table Identifier SNMP-ID Secret 2.2.22.4 CLIP password 2.2.22.7 Authentication server: Secret 2.25.10.3.4 Accounting server: Secret 2.25.10.3.10 Password 2.25.10.7.2 Secret 2.30.3.4 - Hide e-mail addresses/sensitive SMTP settings
Dialog or table Identifier SNMP-ID Administrator e-mail 2.8.10.10 Password 2.27.6 E-mail recipient 2.37.10.3 - Hide miscellaneous settings that might be critical
Dialog or table Identifier SNMP-ID Password 2.2.5.3 Remote site 2.2.25.3 Action 2.2.25.6 Password 2.11.21.2
Note: Please consider that hiding sensitive areas of the configuration can possibly complicate the fault analysis by our Support department.
